We’d like to welcome Julie Belton to the Vantage Team as lead technical support and training specialist. Julie will be focused on driving our growing ViewPoint Managed Support and Training service lines as well as assisting with a range of technical support initiatives and project deployments.
An experienced application support consultant, Julie has over 20 years in financial services delivering training, business analysis, quality assurance testing, data analysis, change management and application support. Prior to joining the Vantage Team, Julie held the position of regional corporate and trust training & support manager for Citco. Her primary responsibility was for the implementation, system management and training of ViewPoint across all Citco offices in the Caribbean and the Americas as well as leading their global ViewPoint support team. Julie coordinated ViewPoint upgrades, gathered, analyzed and documented user enhancement requests, managed issues & defects and prepared professional specifications for improvements based on business rules and processes. Working with internal audit, risk assessment, and compliance/AML teams, Julie worked to manage accuracy, integrity, confidentiality, and compliance of internal ViewPoint systems and client data.
“We are very excited to have Julie onboard. I know her experience and expertise will further enhance the quality of our support and training services. Julie will also be working closely with our fixed cost managed support clients to ensure that they get the most out of their ViewPoint software”. said Richard Collett, Managing Director of Vantage.
“One of strategic goals for 2018 was to provide clients with fixed cost support options as well as drive training programs that deliver value back to our growing user community. Since going to market we have seen a consistent up take in our fixed cost support services and can confirm we remain on track to launch our ViewPoint Learning Management System (LMS) before the end of 2018”.
On behalf of the Vantage team we welcome Julie to our family.